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Stephen Spiegel

Recent Posts

How to Gather Customer Testimonials

Posted by Stephen Spiegel on Dec 4, 2019
Testimonials can be tricky to get, but securing one will help you pull website visitors ...
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Don’t Just Give Any Old Reward, Give Employee Rewards with Meaning

Posted by Stephen Spiegel on Nov 20, 2019
Stop! Don’t give your employees any old reward. Make sure it’s the right reward that has ...
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Get More Feedback: Don’t Bore Your Customers with Long Surveys

Posted by Stephen Spiegel on Nov 6, 2019
Businesses struggle with obtaining customer feedback, but that doesn’t have to hold true for ...
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What Is a Quality Review and How Do You Get More

Posted by Stephen Spiegel on Oct 23, 2019
Reviews are hard to come by, and quality reviews are even harder. Thankfully, we have the ...
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Make Your Customer Feedback Campaign Effective

Posted by Stephen Spiegel on Oct 9, 2019
A customer feedback campaign is a great way to determine how customers truly feel about your ...
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How to Help Your Employees Find Purpose in Their Work

Posted by Stephen Spiegel on Sep 18, 2019
Sometimes all it takes to engage your employees is helping them find purpose in their work. If ...
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Planning Is How Employee Engagement Succeeds

Posted by Stephen Spiegel on Sep 4, 2019
Employee engagement is one way you can improve your company and customer experience, but if ...
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Tips to Create an Amazing Company Culture

Posted by Stephen Spiegel on Aug 20, 2019
Companies with great cultures delight their employees as well as their customers. Creating an ...
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How to Use Benchmarking

Posted by Stephen Spiegel on Aug 7, 2019
Benchmarking is a great way to see how your company is doing in the industry, but without ...
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Reputation Management: Encouraging Customers to Leave Reviews

Posted by Stephen Spiegel on Jul 25, 2019
Online reviews are the new word-of-mouth. Customers know how to research, and they tend to do ...
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What Is a Net Promoter Score and How Can It Improve Revenue?

Posted by Stephen Spiegel on Jul 10, 2019
How would your customers rate your business? If you were given a scorecard, what would it be? ...
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5 Ways to Keep Great Employees Happy

Posted by Stephen Spiegel on Jun 3, 2019
Sometimes it can be tricky to keep great employees happy, but if you want to hold on to them, ...
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