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5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020
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How to Turn a Bad Customer Experience...

Posted by Stephen Spiegel on Aug 5, 2020

When a customer has a bad experience, you have to act fast

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3 R’s of an Effective Employee Rewards...

Posted by Stephen Spiegel on Jul 28, 2020
Keeping your customers happy starts by keeping your employees happy. Follow these.
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How to Retain Customers and Increase...

Posted by Stephen Spiegel on Jul 16, 2020
There are a lot of opportunities to retain customers and increase revenue and NPS.
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How Does Hiring Culture Fits Relate to...

Posted by Stephen Spiegel on Jul 15, 2020
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Beyond KPIs: How to Create Better...

Posted by Stephen Spiegel on Jul 8, 2020
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How to use CSAT Surveys to Boost Your...

Posted by Stephen Spiegel on Jul 7, 2020
Happy customers are loyal customers, but how do you know how they feel about your.
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How Retention Is Your Growth Engine

Posted by Stephen Spiegel on Jun 30, 2020
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Getting Back to Business: Resetting...

Posted by Stephen Spiegel on Jun 25, 2020
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It Starts at the Top: 5 Ways Leaders...

Posted by Stephen Spiegel on Jun 22, 2020
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How to Build a Great Culture in a...

Posted by Stephen Spiegel on May 27, 2020
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Improving the Way You Use Your KPIs and...

Posted by Stephen Spiegel on May 21, 2020
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