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Beyond the Number: Understanding the...

Posted by Stephen Spiegel on Jun 26, 2024

Discover how understanding emotional drivers behind Net Promoter Scores can enhance.

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The Loyalty Connection: How Happy...

Posted by Stephen Spiegel on Jun 20, 2024

Discover the powerhouse connection between employee and customer loyalty, and watch your.

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Unlocking Customer Loyalty: The...

Posted by Stephen Spiegel on Feb 22, 2024

How to use this valuable tool to understand what consumers really think about your brand.

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5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020
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