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Welcome to the Employment Engagement Blog

How to Tie Customer Service and...

Posted by Stephen Spiegel on Oct 23, 2024

Use customer service feedback you already have to feed your employee rewards program..

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Beyond the Number: Understanding the...

Posted by Stephen Spiegel on Jun 26, 2024

Discover how understanding emotional drivers behind Net Promoter Scores can enhance.

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The Loyalty Connection: How Happy...

Posted by Stephen Spiegel on Jun 20, 2024

Discover the powerhouse connection between employee and customer loyalty, and watch your.

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Unlocking Customer Loyalty: The...

Posted by Stephen Spiegel on Feb 22, 2024

How to use this valuable tool to understand what consumers really think about your brand.

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5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020
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