Crewhu Blog | Net Promoter Score

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A graphic demonstrating Net Promoter Score on a scale of 0 to 10 with Detractors (score 0-6) in red, Passives (7-8) in yellow, and Promoters (9-10) in green.

Unlocking Customer Loyalty: The...

Posted by Stephen Spiegel on Feb 22, 2024

How to use this valuable tool to understand what consumers really think about your brand.

Set a Baseline for Your NPS

Posted by Stephen Spiegel on Oct 28, 2020

You can’t sufficiently track NPS progress without a baseline. Here’s where to start.

5 Ways to Turn Passives Into Promoters...

Posted by Stephen Spiegel on Aug 17, 2020

How to Retain Customers and Increase...

Posted by Stephen Spiegel on Jul 16, 2020

There are a lot of opportunities to retain customers and increase revenue and NPS.

What Is a Quality Review and How Do You...

Posted by Stephen Spiegel on Oct 23, 2019

By now you should have thousands of reviews, right?

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Crewhu is a customer feedback, gamification, and recognition platform built for MSPs that makes it easy to engage and excite your team by focusing on the metrics that matter to improve performance, keep customers happy, and grow your organization.