Case Study | Chris Maybray , Service Delivery Director, Mirus IT

Chris Maybray , Service Delivery Director, Mirus IT

There is a fear of what customers think of you. Until you get the data, you don’t know. You don’t realize how vulnerable you are to what the customer’s opinion is for the service provided. Before Crewhu, we had no understanding of what we do well and not so well for clients. Once we got the data, it gave us so much freedom and confidence in the direction we were going.

MSP Sees 10x ROI and Doubles Revenue with Crewhu Gamification Platform

Crewhu helped Mirus IT overcome the customer feedback problem by focusing on business objectives and using Gamification.

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CREWHU’S REVIEWS ON CAPTERRA

4.8

Out of 5

Overall

4.8/5

Ease of Use

4.8/5

Customer Service

4.9/5

"So they are working for what they want. This is a great Employee Incentive Program and a great Employee Recognition platform."
"We can receive feedback from our clients as well as reward our fellow teammates. We use this to reward our staff for taking care of our clients."
"CrewHu allowed us to make it fun and challenging for the guys, even after a few years of use they still like the competitive aspect to see who is going to win the contests this week."
"We run monthly goals of CrewHu and it is healthy, competitive and drives quality effort."

ABOUT CREWHU
Crewhu is a customer feedback, gamification, and recognition platform built for MSPs that makes it easy to engage and excite your team by focusing on the metrics that matter to improve performance, keep customers happy, and grow your organization.